Website terms of use and privacy policy

Article 1: General information

Access to the “Hydrokube” website (https://hydrokube.be) and the information it contains is entirely subject to compliance with the terms of use set out below, and Greenside undertakes to comply with the privacy policy set out below. Hydrokube, hereinafter referred to as “the site” or “the website”, is a website hosted by OVH, 140 quai du Sartel, 59100 ROUBAIX, France, Tel +33899701761, www.ovh.com. Personal information is collected on a remote computer server managed by Pipedrive, Inc, 460 Park Ave South, New York, NY 10016, USA privacy@pipedrive.com. Pipedrive does not own, control or direct any use of personal information stored or processed by Greenside or any of its users via the service. Only Greenside has the right to access, retrieve and direct the use of personal information. The site has been created and is administered by the company Greenside SA, hereinafter referred to as “Greenside”, whose registered office is located at Tienne du Chenois 18, 1325 Dion Valmont, Belgium and registered with the Banque-Carrefour des Entreprises under number 0555.719.730. In the event of non-acceptance of these general terms of use, the user is requested to immediately leave the website and not to use it in any way. Should you have any questions, please contact Greenside by e-mail at the following address: info@hydrokube.be

Article 2: Intellectual property

The present website and the texts, drawings, photos, illustrations, films, data, databases, software, domain names, logos and any other elements contained therein are protected by intellectual property rights. Any copy, adaptation, translation, arrangement or modification of all or part of this site, in any form and by any means – electronic, mechanical or otherwise – is strictly prohibited without the prior written permission of Greenside. Any infringement may result in civil or criminal proceedings being taken against the offender.

Article 3: Site content

The site is regularly updated, and great care is taken to check the relevance of the information it contains. However, Greenside cannot guarantee the accuracy, reliability, integrity, timeliness, precision or completeness of all the information contained therein. Nor can it be held responsible for the quality of products sold by advertisers.

Article 4: Site management

Without limiting the generality of the foregoing, all users of the site undertake to:

not to exploit the information illegally;
not to use this site in such a way that it is damaged, transformed, interrupted, stopped or rendered less effective by any means whatsoever;
not to use this site for the transmission or posting of computer viruses or for the transmission or posting of illegal, illicit or inappropriate content (including, but not limited to, information of an obscene nature or harmful to public order);
not to use this site to infringe, in any way whatsoever, the rights of a natural person, legal entity or association such as – including but not limited to – the right to privacy and intellectual property;
not to use this site to send or transmit any content for promotional or advertising purposes without first obtaining permission to do so from the operator.

Greenside is not responsible for the possible spread of viruses in the event that, despite the precautionary measures taken, this should occur, and declines all responsibility for damage caused by such viruses.

Article 5: Protection of privacy

Privacy policy Greenside SA, hereinafter “Greenside”, considers personal information such as your name, postal and e-mail address or telephone number to be private and confidential. Consequently, the personal information you provide to us is kept in a safe place, is accessible only by designated personnel or authorized agents, and is used exclusively for the purposes of marketing our products or optimizing our customer service.

Information gathering When you visit a Greenside Hydrokube website, you do so anonymously. No personal information is collected. However, in certain areas of our Hydrokube website, you are invited to voluntarily provide us with personal information such as your name, e-mail address, etc., for the purposes of correspondence, registering on the site, completing a purchase transaction, informing you of your nearest Hydrokube authorized dealer/installer and CO2 distributor, or participating in online surveys. Greenside may also retain electronic communications that you send to our customer service department or other employees. These may only be shared within Greenside and with its authorized dealers/installers for the constant improvement of our customer service. In addition, Greenside’s Hydrokube website collects information about visits to the site. For example, we compile statistics showing the daily number of visitors to a site, the daily requests received for specific files and from which countries these requests originate. These aggregate statistics are used to optimize our website to better meet your needs, and may also be shared with third parties, but they do not contain any personal information. In order to improve the content of our website, we use Google Analytics. To find out how Google collects and processes data, please read the article “How Google uses certain data collected when you use our partners’ websites or applications” at www.google.com/policies/privacy/partners/. There is a technology called “cookies” which can be used by a site to provide you with personalized information. A cookie is an element of data that a site can send to your browser, which may then be stored on your system. On its site Greenside may use cookies in order to better serve users. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

Use of information Greenside may use information provided by users to, for example, provide a service, measure consumer interest in our various products and services, or inform users about new products and programs. These offers may be based on information provided in surveys, information indicating purchasing preferences or e-mails sent to a Greenside site. All lists used to send you product and service offers are established and managed under strict conditions to guarantee the security and confidentiality of our customers’ personal information. You may request a copy of your personal information at any time, and ask that it be corrected or removed from our database. In addition, Greenside will use personal information only insofar as it is compatible with the purposes for which it was collected or subsequently authorized by you. Greenside will take the necessary steps to ensure that personal information is accurate, complete and up-to-date for its intended use, based on the information shared by the individual. Personal information is intended for use by Greenside and its authorized dealers within and outside the European Union and, where applicable, Greenside’s partners: business reporters, etc. We will not sell, rent or lease your personal information to third parties. We will not sell, rent or otherwise disclose your personal data to other entities without your consent or prior objection. We may, however, be required to disclose your data at the request of administrative or judicial authorities, to comply with our legal and regulatory obligations, to protect and defend our rights and interests and/or to prevent any misuse, abuse or unauthorized use of Greenside. Upon request, Greenside will provide you with access to your personal information. In addition, Greenside will take all reasonable steps to allow individuals to correct, amend or delete any information shown to be inaccurate or incomplete. You have the right to withdraw your consent to the continued use of your data, in which case Greenside may be unable to continue the function for which the data was obtained (with the consequences that this may entail). In addition, you have the right to prevent the transfer of your data to third parties where the data protection provisions are inadequate. Contact us and Greenside will investigate your concerns. Such requests should be sent by e-mail to info@hydrokube.be or by post to Greenside SA – Marc Ewbank, Tienne du Chenois 18, 1325 Dion Valmont.

Article 6: Applicable law

These general terms and conditions of use of the website and the use of the website are governed by Belgian law. Only the civil or commercial courts of the judicial district of Walloon Brabant are competent to hear any dispute relating to or concerning these general conditions of use of the website and the use of the website.